Untimely Meditation
This entry was posted on 7/31/2006 3:35 PM and is filed under Business, Philosophy.
Living up to the name of my blogs: Untimely Meditations. Better late than never. The VP and CIO of American Airlines, Monte Ford, wrote a wonderful column in CIO magazine telling why vendors should be respected:
"...it's the customer's responsibility to turn vendor relationships into
partnerships, in which each party is willing to bet part of its success on the
other's ability to deliver on its promises." Find the column
here. I don't fly much anymore, but always on AA when possible.
